Terms and Conditions of Sale
- Introduction
These Terms and Conditions apply to the sale of products through our website. By placing an order, you agree to be bound by these Terms and Conditions. - Products
All products listed on our website are subject to availability. We reserve the right to discontinue any product at any time. - Prices
Prices for products are as listed on the website and are subject to change without notice. All prices are in MYR and inclusive of applicable taxes.
Please note that the purchase price does not include import duties, taxes, and other charges that may be levied by your country's customs and tax authorities. These charges are the responsibility of the buyer. - Orders
By placing an order, you make an offer to purchase the products at the price listed. We reserve the right to accept or reject any order. - Payment
Payment shall be made after we confirmed your order. We accept payment by Instant Transfer, WISE and Interbank Transfer. - Shipping
We aim to ship orders within 3 business days of receiving payment excluding Saturdays, Sundays and Public Holidays. - Shipping costs will be calculated at checkout and are the responsibility of the buyer.
- For international customers: Customers are responsible for any VAT, tariffs, duties, taxes, handling fees, or customs clearance charges required by their country for importing goods. These fees are not collected beforehand and estimates cannot be provided due to variations across countries. Customers unfamiliar with these fees should consult their local postal or customs office. Refusal to pay customs fees upon delivery may result in the order being returned with no refund for shipment costs. Customers should verify customs procedures and duties before placing an order.
- Returns
We accept returns within 7 days of delivery due to product or order defects. - Changes to Terms and Conditions
We reserve the right to update, change, or replace any part of these Terms and Conditions at any time.